I currently bank woth Barclays Bank PLC and have done for about 10 years, whilst things have been pretty much plain sailing there have been a few times where they have annoyed me.
The most recent one involves going over my overdraft and being clobbered with an “admin” charge, this is despite having several thousand pounds deposited in a linked savings account.
I find it highly irritating that they would slap the charge on knowing that there is a significant balance in another account. I took them to task over this and demanded my money back, they quickly obliged and paid the £30.00 back into my account.
So if you get an over zealous bank slapping you with “admin” charges i suggest you contact them and complain because they will pay you back.
On that note i decided to look at alternative banking arrangements, its an incredible amount of hassle to change banks especially with the amount of direct debits i have. Some banks offer a service where they do it for you, Alliance & Leicester for one.
I may get round to it in the future, but right now i’m too lazy.
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Well, if you are not satisfied with your current bank, you should take your business somewhere else. I am sure that in the current liquidity crisis, most financial institutions would be willing to go the extra step just to make you happy and park your cash with them.